What We Collect and Why We Collect It
When you open an account, we collect the information you submit — name, contact details, and identity verification documents. When you make a deposit or withdrawal through JazzCash, Easypaisa, or Raast, we retain a transaction record tied to your account wallet. This lets us confirm payment
-
1
status, process your withdrawals, and keep your account history accurate. We also collect device data — the type of phone or browser you use, your IP address, and session timestamps — so we can maintain continuity when you switch between mobile and desktop. This is not
-
2
sold to third parties. We share it only with payment processors and regulatory bodies where local law in Pakistan requires it. You can request a copy of the data we hold, ask us to correct inaccurate records, or raise a deletion request through our support channel.
-
3
Requests are handled within the timeframes our support team publishes. Eligibility for certain account features depends on applicable local law and the region in which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.